Shipping policy

Shipping Policy

Welcome to Ittehad Textile. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details regarding order processing, delivery timelines, shipping charges, and related information.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, or high-demand periods, processing times may be slightly extended.

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Coverage

We currently ship:

  • Nationwide across Pakistan
  • Selected international locations (if applicable)

For international delivery availability, please contact our support team before placing your order.

Estimated Delivery Time

Pakistan Orders

  • Major Cities: 2–5 business days
  • Remote Areas: 4–7 business days

International Orders

  • Estimated delivery: 7–15 business days
  • Delivery times may vary depending on customs clearance and destination country.

Please note that delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • We may offer free shipping promotions on selected orders or campaigns.

Any applicable shipping fee will be clearly displayed before payment confirmation.

Order Tracking

Once your order has been shipped, you will receive tracking information via email. Customers can track their shipment directly through the courier service website.

If you do not receive tracking details within the expected processing time, please contact our support team.

Failed Delivery Attempts

Please ensure your shipping address and contact information are accurate at checkout.

If a delivery attempt fails due to:

  • Incorrect address
  • Customer unavailable
  • Refused delivery

the order may be returned to us, and additional shipping charges may apply for re-delivery.

Customs & Duties (International Orders)

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

Ittehad Textile is not responsible for delays caused by customs processing.

Damaged or Missing Packages

If your package arrives damaged or if items are missing, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the package/items
  • A brief description of the issue

We will review the matter and assist you as quickly as possible.

Contact Us

For shipping-related inquiries, please contact:

Ittehad Textile Support Team
Email: ittehadtextile.com@gmail.com